Technical Errors in Overseas Passport & Visa Systems Resolved

On June 23, 2015, the Bureau of Consular Affairs reported that after experiencing technical issues with overseas passport and visa systems, its database for handling biometric clearance has been rebuilt and is currently being tested. The Bureau of Consular Affairs team is working 24/7 to restore full biometric data processing.

In its efforts to restore the database, 39 posts are currently online and issuing visas, with more than 45,000 visas issued yesterday. Additional posts will continue to be added online until the system is fully restored and the backlog clears.

Full System Functionality Anticipated Soon

The team anticipates that the system will be fully functioning and restored later this week and plans to work over the weekend if needed in order to clear the backlog. All servers currently appear to be stable, and 39 posts have already been reconnected.

How Applicants are Affected

Many posts are rescheduling interviews, which may be available as soon as June 24. Travelers seeking visas can check their nearest embassy or consulate for specific updates regarding interview appointment availability.

Despite the delay in visa issuance, consular sections have been interviewing travelers who applied prior to June 8 and will now have interview availability for those who applied after June 8.

Over 1,500 H-2 visa applicant interviews must be rescheduled due to the system issues. Rescheduling is currently being arranged.

Prioritized Cases

Urgent humanitarian cases and temporary agricultural workers will be prioritized.

For more information, visit the Bureau of Consular Affairs website to read about the Technological Systems Issue in detail.